Export Operations Specialist

Are you ready to join a Global Leader in the Freight Forwarding and Contract Logistics field, who knows their employees are their greatest strength? 

LOGISTEED-America is on a mission to deliver high-quality transportation and logistics services and help make the world a better place for generations to come. We are looking for an Export Operations Specialist to join us on this mission!

Location: Elk Grove Village, IL 

WHO WE ARE:

Founded in 1950, LOGISTEED-America is part of a global network of companies providing transportation and logistics services including ocean & air freight transport, contract logistics, customs brokerage, supply chain management, and more. 

Summary/Objective:  

The successful candidate in this position will possess key skills and experience which include knowledge of international ocean export transportation. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment, while positively contributing to the success of the team.  

Qualities:

• Ethical with sound judgement
• Possess a passion to help team members 
• Detail-oriented
• Reliable, follows through
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties and Functional Responsibilities:

The following definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities for this job at any time due to reasonable accommodation or other reasons.

• Performing tasks safely
• Ensuring area housekeeping requirements are met
• Abiding by all OSHA rules and LOGISTEED America, Inc.’s safety practices
• Meeting established procedures and productivity, safety and quality standards
• Assists in maintaining the security and safety of the facility
• Counts or verifies freight for accuracy and/or damage and infestation
• May perform labeling, sorting, wrapping, packing and repacking for shipments as needed
• Cross training to all functions in Export Operations
• Investigating and planning the most appropriate route for a shipment, taking into account the nature of the goods, cost, transit time and security
• Negotiating and/or assisting in the negotiation of contracts, transportation and handling costs 
• Obtaining, checking and/or preparing all transportation documentation to meet Customs and insurance requirements, packing specifications, and compliance with local and international regulations
• Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
• Arranging ocean and/or air transport for urgent and high-value freight and managing the risk door to door
• Arranging courier and specialist hand-carry services as needed
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines 
• Maintaining communication and control through all phases of the journey, including the production of management reports and statistics
• Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
• Managing multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
• Performing other duties as assigned by the Manager

COMMUNICATIONS

• Ability to use radio (if applicable) to coordinate trailer movements with switcher to designated docks
• Communicate both orally and in writing in a clear and concise manner 

SAFETY

• Performing tasks safely 
• Ensuring area housekeeping requirements are met
• Abiding by all Federal. State, Local safety regulations and OSHA rules and LOGISTEED-America, Inc. safety practices
• Work safely and efficiently in a fast-paced environment 
• Maintain a safe, secure, clean and orderly office

TRAINING

• Assisted in onboarding, training, and mentoring new associates on export operations. 
• Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and other.

COLLABORATION

• Perform other duties as assigned by Manager or Supervisor
• Meet established procedures and productivity, safety and quality standards
• Must be able to read, write and count
• Ability to work independently and in support of the team
• Ability to review work area and determine requirements.
• Ability to perform other duties as assigned by Manager or Supervisor 
• Contributes to team effort by accomplishing related results as needed. 
• Ability to travel if needed for business necessity 
• Should be available on a rotating basis for holiday, night and weekend shifts to meet required customer/business needs.
• Work independently as well as professionally with all support team members, customers and service providers

Non -Essential Functions

• Perform other duties as assigned

Competencies  

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Organized / ability to prioritize
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking with conflicting priorities

Supervisory Responsibility  

• Not applicable

Educational and Experience

Requirements and Preferences:

• High school diploma / GED
• Experience in the international export industry
• Preferred Ocean Export experience
• Effective, clear, and concise communication skills
• Detail oriented with ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Proven competencies in Microsoft Office products
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to pass all TSA background requirements
• Understand and comply with EMCP (Export Management & Compliance Program)
• Ability to work flexible hours according to business needs

Additional Eligibility Qualifications:

• Ability to read, analyze and interpret documents
• Ability to respond effectively, professionally and in a timely manner to inquiries or complaints

Work Authorization/Security Clearance (if applicable):

• Must be legally authorized to work in the United States

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to talk and hear, to stand and walk for short periods of time, and to frequently bend, stoop, and kneel.  The employee is frequently required to walk; reach with hands and lift with arms, shoulders and legs. The employee is required to sit for prolonged periods of time; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50+ pounds.

Work Environment:

An 80 percentage of work time is spent in an office setting where the environment is climate controlled with the other 20 percent of work time is spent in the warehouse where the environment is not climate controlled. 

LOGISTEED America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.  PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

EOE/M/F/D/V 

Pay Range – $24-$26/per hour