Supply Chain Coordinator

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The Supply Chain Coordinator will report to the Supply Chain Manager and will primarily be responsible for overseeing and facilitating the supply chain operations by coordinating processes to achieve the effective distribution of goods. This position requires freight forwarding operations experience, excellent organizational, communication and negotiation skills with the ability to multi-task along with the knowledge in supply management principles and practices in a fast-paced, high-pressure operations environment while positively contributing to the success of the team. 

The ideal candidate will be located in the Nashville, TN area and have the ability to work onsite at customer’s location.


  • Ethical with sound business judgement
  • Possesses a passion to help team members
  • Strong customer relations
  • Detail-oriented
  • Reliable, follows through on commitments
  • Strong process and planning orientation
  • Goal-oriented, task driven
  • Balances team’s needs with goals of organization
  • Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

  • Performing tasks safely
  • Ensuring area housekeeping requirements are met
  • Abiding by all OSHA rules and LOGISTEED America, Inc. safety practices
  • Meeting established procedures and productivity, safety and quality standards
  • Meeting attendance & punctuality standards
  • Communicating both orally and in writing in a clear and concise manner
  • Serving as the customer service liaison between the Company and the customer specific to brokerage and FTZ functions
  • Processing daily FTZ transactions for transmittal to Customs including CBP Form 214 Admissions, CBP Form 7512 in-bonds, CBP Form 216 Annual and individual permits, CBP Form 349 Harbor Maintenance Fee
  • Coordinating all PGA (participating government agency) information
  • Opening files, enters notes, information and document requests in CargoWise and/or the Foreign-Trade Zone system
  • Invoicing and manifesting information entered into the FTZ System and CargoWise and submit invoice packets weekly to the customer
  • Sending information/document requests to customer as needed for PMD product master information
  • Communicating with specified government agencies, customer, carriers, and operations on all issues affecting Customs brokerage and FTZ
  • Filing document requests, corresponding and documenting in a file folder identified by the applicable admission number
  • Ensuring compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
  • Coordinating shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
  • Converting and verifying shipment weight, volume and foreign currency
  • Maintaining communication with customers, carriers and vendors
  • Working with operations and forwarders on in-bond moves into and out of the FTZ
  • Assisting customers with questions, complaints, requests, tracking and tracing
  • Handling accounting processes accurately and in a timely manner
  • Coordinating internal resources and third parties/vendors for the flawless execution of projects
  • Developing a detailed project plan to track progress including transportation
  • Coordinating shipments from airline, ocean piers and CFS (container freight station) to the FTZ and exports from the FTZ to the airline, ocean piers and CFS
  • Reviewing documentation or issuing documents to meet government regulations and carrier regulations
  • Must have knowledge of FTZ regulations and bring operational exceptions to the attention of the Operations Manager – Customs Brokerage, FTZ
  • Ensuring email and telephone calls are promptly and politely answered
  • Performing additional duties as assigned by the Manager


  • Strategic Thinking
  • Problem Solving/Analysis
  • Project Management
  • Communication Proficiency
  • Personal Effectiveness/Credibility
  • Multi-tasking
  • Attention to detail as well as being a people person with excellent customer service skills

Supervisory Responsibility

  • Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

  • Experience in domestic and international supply chain management, including but not limited to import and export operations, warehouse and inventory management, production and manufacturing planning in auto industry or an equivalent combination of both education and experience

Education and Certifications

  • High school diploma or GED equivalency; Post-secondary education preferred
  • Ability to obtain Certification for Dangerous Goods

Experience Requirements and Preferences

  • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
  • 2nd language Chinese, Japanese or Spanish is preferred
  • Intermediate to advance skills in Microsoft applications
  • WMS, SAP, Cargowise or other OS experience is required
  • Experience with Inventory Management and SAP
  • Possess strong data entry, travel organization and customer service and reporting skills
  • Proven leadership capabilities
  • Understanding of supply chain business type and structure of the automotive and manufacturing industries is preferred
  • Ability to work flexible hours depending on business needs
  • Excellent teamwork including with other departments/vendors and a high level of customer service skills
  • Demonstrated experience interacting, developing and maintaining customer relationships
  • Ability to pass all TSA background requirements
  • Ability to understand and comply with Compliance Programs
  • Proven success in and improving quality, service, safety and client relationships
  • Excellent planning and organizational skills
  • Proven strong business acumen
  • Must pass and criminal background check and drug test

Additional Eligibility Qualifications

  • Ability to read and interpret documents
  • Ability to write routine reports and correspondence
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to solve problems independently as well as in a team environment

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or

smell. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Ninety-five percent of work time will be spent in an office setting where the environment is climate controlled.  Five percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).

LOGISTEED America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION – The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


Job type: Full-time

Location: Nashville, TN

Salary range: $60,000 – $65,000 per year

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