Warehouse Supervisor – Mid Shift

WAREHOUSE SUPERVISOR – Mid-shift

Summary

The Warehouse Supervisor reports to the LOGISTEED America, Inc. Operations Manager.  This position requires excellent leadership skills along with the ability to monitor workflow, provide focus on inventory control and customer service.   Additionally, including but not limited to: 

• Must be able to communicate and interact with GM, Warehouse Manager, Operation Manager and Customers in a productive and professional manner
• Lead daily operations team resulting in successful results that are reflected in established key performance indicators (KPIs).  
• Maintain inventory accuracy by established target inventory discrepancy ratio
• Read and comprehend SOP’s, work instructions, email and documents; measure and count accurately; write legibly
• Follow established procedures and meet or exceed safety, quality and productivity standards

 Qualities  

• Ethical with sound business judgement
• Possesses a passion to help team members 
• Strong customer relations 
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Enjoys being part of a team as well as leading one
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

 Essential Duties & Functional Responsibilities Required

 Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

OPERATIONS

• Meeting established procedures and productivity, safety and quality standards
• Meets attendance & punctuality standards 
• Managing assigned area to meet manpower requirements, equipment maintenance, work flow prioritization and daily scheduling. 
• Auditing all operations to ensure processes are followed according to standard work sheet,  including walking through area during and at the end of the assigned shift to a) catch the irregulars on site, b) making sure the team members are following the SOP and rules
• Ensuring associates have appropriate tools to perform their assigned duties
• Collecting of data and reporting of established KPIs, quality reports, audits, material handling equipment reports, site or individual performance tracking and customer required reports
• Managing the Gemba Kanri program within their assigned area of control

 COMMUNICATIONS

• Communicating both orally and in writing in a clear and concise manner
• Communicating effectively both with management and their team

EMPLOYEE ENGAGEMENT

• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives                                                                                                                         

 SAFETY

• Performing tasks safely 

• Ensuring area housekeeping requirements are met
• Abiding by all Federal. State, Local safety regulations and OSHA rules and LOGISTEED-America, Inc. safety practices

FINANCE

• Review labor needs based on daily, weekly and monthly schedules 
• Working with all departments, share labor and cross train as required for business needs
• Managing and tracking all assigned material, equipment and company assets as necessary
• Identifying process improvement, cost savings, and implement changes to achieve them

TRAINING

• Directing, supervising, evaluating, training, and developing employees, including SOP’s
• Managing employee interaction that includes: employee development, one on one coaching, conflict resolution among associates, associates group meetings and trainings.
• Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and other.

COLLABORATION

• Support internal and external stakeholders including but not limited to safety, compliance, HR. finance and customers. 

• Contributes to team effort by accomplishing related results as needed. 
• Ability to travel if needed for business necessity 
• Should be available on a rotating basis for holiday, night and weekend shifts to meet required customer/business needs.
• Perform other duties as assigned by Manager

 Non -Essential Functions

• Perform other duties as assigned

 Competencies  

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Organized / ability to prioritize
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking with conflicting priorities

 Supervisory Responsibility  

• Responsible for daily supervision of warehouse associates for assigned department

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Minimum of 1 year fast-paced logistics industry or manufacturing environment experience
• 1 year supervisor experience
• Warehouse/Distribution/Manufacturing/Logistics work experience    

  Education and Certifications  

• High School diploma or general education degree (GED)
• Intermediate/Advanced Microsoft Word and Excel – preferred
• Equivalent work experience will be considered

 Experience Requirements and Preferences  

• Bachelor’s degree preferred
• Strong attention to detail 
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to make decisions in an objective manner
• Strong written and verbal communication skills
• Organizational, people, and interviewing skills
• Conflict resolution skills
• Staff management; requires flexibility and understanding that all staff may be required to perform duties outside their normal area of expertise to meet the mission and goal of the warehouse (facility management i.e. maintenance, sanitations, etc.)
• Ability to respond to situations in a prompt and professional manner
• Proven professional and sound judgment in the management of difficult and / or sensitive matters
• Provide excellent customer service to internal and external customers 
• Ability to work in multiple systems and ability to input and retrieve data are a must
• Must be available for night and weekend shifts
• Ability to input and retrieve computer/technical/scanner data are a must
• Must be able to read, write and count
• Working knowledge of 5S and Lean Concepts
• Proficiency in Microsoft Office: Work & Excel
• Experience with WMS (Warehouse Management Systems) is a plus
• Energetic and highly motivated to succeed
• Proven strong business acumen 
• Fluency in English
• Must pass drug and criminal background check

Additional Eligibility Qualifications  

• Ability to read, analyze and interpret pick/selection/put-away orders 
• Ability to respond effectively to time sensitive work orders
• Must be at least 18 years of age

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT   

Eighty-five percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).

 LOGISTEED America, Inc.  is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. 

PAY TRANSPARENCY NONDISCRIMINATION PROVISION – The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

EOE/M/F/D/V